以電話慰問長者是「活出豐采」友伴同行項目的主要服務之一。我們希望動員義工，以電話聯繫因身體狀況或其他原因較少出席ICA活動的會員/前會員。尤其是冬天臨近，我們希望藉著真摯的問候和關懷，向長者送出一份暖暖的心意。為讓義工們掌握基本技巧，我們特別邀請了資深義工區翠兒女士與大家分享「電話慰問技巧」。分享會內容包括：1) 電話慰問的技巧；2) 義工的態度；3) 角色扮演；及4) 個人分享。重點是使義工們能掌握基本技巧，輕鬆和認真去運用，從而幫助需要幫助的人。Giving concern calls to our older friends is one of the major befriending services under our “Thriving Beats Surviving (TBS)” project. We are now mobilising volunteers to connect with our members and ex-members who may face challenges attending our activities due to medical conditions or other reasons. As winter approaches, we…
ICA 義工訓練 – 「電話慰問技巧」分享會 ICA Volunteers Training – Sharing Session on Telephone Greeting Skills
Islington Chinese Association 
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